Travel disruption infrastructure

When the flight doesn’t go to plan, AirLegit does.

Four ancillaries on one platform, sitting on top of the airline inventory your booking flow already uses. Auto Check-in, InTrip Companion, Insurance, and FlightGuard48® share the same disruption signal so your travellers get one experience across delays, cancellations, and missed connections.

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BA17818m

Finalist

Business Travel Awards Europe 2026

Business Travel Technology Innovation · Traveller Experience

Trusted by travel industry leaders

Platform

One Unified Platform. Endless Ways to Enhance the Journey.

Our platform delivers an advanced suite of services designed exclusively to elevate the air traveler experience—seamlessly complementing the core booking and travel services you already offer.

Alerts that catch the gate change before your traveller does.

LIVE · 7 events / min · IROPS feed

Gate changed · BA178
2m
Gate B12 → Gate C24, Heathrow T5
Delay confirmed · UA9012
5m
+23m on departure, weather hold at EWR
Boarding pass ready · DL5678
8m
Seat 14A held under PNR YZ7K3R
Carousel assigned · BA4567
12m
Belt 3, baggage delivered in ~14m
Check-in opens · EK3456
18m
T-24h window auto-claimed
Cancelled · LH7890
22m
Rebooked LH7892, traveller notified
Push on time · AA1234
27m
Wheels-up confirmed, ETA SFO 18:42

Gate changed · BA178
2m
Gate B12 → Gate C24, Heathrow T5
Delay confirmed · UA9012
5m
+23m on departure, weather hold at EWR
Boarding pass ready · DL5678
8m
Seat 14A held under PNR YZ7K3R
Carousel assigned · BA4567
12m
Belt 3, baggage delivered in ~14m
Check-in opens · EK3456
18m
T-24h window auto-claimed
Cancelled · LH7890
22m
Rebooked LH7892, traveller notified
Push on time · AA1234
27m
Wheels-up confirmed, ETA SFO 18:42

DelayRelax that pre-empts the wait, not the trip.

2H+ DELAY · LOUNGE OR PERK · INSTANT

60-min threshold crossed · BA178

Push delivered

BA178 +1h12m delay

09:08 · traveller notified

Ground transport

$35 ride credit

valid SFO → final destination

Lounge access

T5 Plaza Premium

09:40 — 10:40 · day pass issued

A boarding pass that rewrites itself when the gate moves.

BA178 · gate B12 → C24 · live

Boarding pass issued09:08
Gate B12 → C242s ago

Boarding pass

BA178 · LHR → JFK

Live

Gate

B12C24

Boards

09:1009:35

Seat

12A

PNR YZ7K3R · Seq 042rewritten on gate change

Predictions that watch weather, history, and carbon.

Model v4.2 · BA178 · 6h fresh

JFK · 09:00 local

11°CAir temperature 11 degrees celsius
12km/hWind speed 12 kilometres per hour
24%Precipitation probability 24 percent
14kmVisibility 14 kilometres

Historical · BA178

On time87.4%
Cancellations1.2%
12-month rolling · 3,420 flights

Carbon · A320 · 2,847 km

143 kg CO₂ / pax · 21.4 t total flight

One itinerary, every leg booked under one PNR.

PNR YZ7K3R · 3 surfaces · 1 invoice

FLIGHT · BA178
LHR → JFK
Tue 12 Mar · 09:40 · Seat 12A held
Auto check-in
HOTEL · NYC
The Greenwich, Manhattan
Check-in 12 Mar · 2 rooms · loyalty PG-882
Confirmed
CAR · JFK
Hertz · Compact SUV
Pickup 12 Mar · 14:30 · drop 19 Mar
Pre-paid

Get directions

The directions panel your travellers see, on the day of the trip.

Get Directions — Departure

889 m·11 min

Turn-by-Turn Directions

15 steps

Walk east on the walkway.
77 m · 1 min
Turn left onto the walkway.
4 m · <1 min
Turn right onto the walkway.
160 m · 2 min
Turn right onto the walkway.
20 m · <1 min
Turn left onto the walkway.
22 m · <1 min
Turn left onto the walkway.
8 m · <1 min
Turn right onto the walkway.
226 m · 3 min
Keep straight at the fork.
88 m · 1 min
Turn right onto the walkway.
37 m · <1 min
Turn right onto the walkway.
170 m · 2 min
Turn right onto the walkway.
6 m · <1 min
Turn left onto the walkway.
41 m · <1 min
Turn left onto the walkway.
14 m · <1 min
Turn right onto the walkway.
16 m · <1 min
You have arrived at your destination.
0 m

T3 · You

Gate 76

FlightGuard48®

Protection that begins before wheel-off.

Protection that starts 48 hours before departure and stays with the booking until wheel-down at the destination. The disruption window most travel products leave uncovered. One integration, one packaged add-on, recovery handled end to end.

-48h window
Recovery logistics
One integration

Read the brief

FG48 · coverage window

-2 daysInTripDestination

Window: -48h
Underwriter: Single
Currencies: 4

Auto Check-in

A seat secured before the gate even opens.

Embedded check-in that runs on confirmation and survives IROPS rebookings — seat recovery before the gate does. White-labelled for OTAs and TMCs.

Runs on confirmation
Survives rebookings
White-labelled

Read the brief

T-24h · BA178 · pass issued 09:08

T-24h opens
09:40 GMT
Seat claimed
12A · window
Boarding pass issued
09:08
Traveller notified
push + email

Auto check-in · complete

Jane Doe · BA178

LHR → JFK

Seat

12A

Gate

B12

PNR YZ7K3R · Seq 04209:10 boarding

FlightWatcher

Alerts your travellers see — before the gate agent does.

One IROPS feed normalised across every carrier in your inventory. Gate changes, delays, boarding-pass issuance, baggage carousel, cancellation rebooks — every event arrives via push, email, and webhook the same shape, on the same clock.

Sub-30s latency
NDC + GDS normalised
Push · email · webhook

Read about FlightWatcher

Gate changed · BA178
2m
Gate B12 → Gate C24 · Heathrow T5
Delay confirmed · UA9012
5m
+23m on departure · weather hold at EWR
Boarding pass ready · DL5678
8m
Seat 14A held under PNR YZ7K3R
Carousel assigned · BA4567
12m
Belt 3 · baggage delivered in ~14m

Travel Insurance

Cover sold inline, paid on the signal.

White-label insurance sold inline at booking — one underwriter, four currencies, zero claim friction. Claims paid against the disruption signal already on your platform.

Sold at checkout
One underwriter
Paid on the signal

Read the brief

Checkout · LHR → JFK

Base fare$412.00

Seat 12A$28.00

Travel insurance

One underwriter · paid on the signal

+$24.00

Total · USD$464.00

DelayRelax

Comfort the moment a delay crosses two hours.

Lounge access, a partner-selected perk, or a notification — the moment a delay crosses two hours. Sits on the IROPS feed; one comfort touchpoint that lifts CSAT instead of draining it.

2-hour trigger
Lounge · perk
On the IROPS feed

Read the brief

60-min threshold · BA178

$35 ride credit

SFO → final destination

Meal voucher

$18 dining credit

any outlet · Heathrow T5

Lounge access

T5 Plaza Premium

09:40 — 10:40 · day pass

White-Label App

The mobile app your travellers see — and the platform you never have to ship.

Flight status, boarding pass, baggage, gate directions, alerts, Delay Relax — six surfaces, branded as yours. No install on your side, no release cadence to own. One platform contract.

Theme + logo per tenant
Six surfaces
One platform install

Read the product brief

9:41

Acme TravelToday

BA178 · Tue 12 MarOn time

LHR

09:40

JFK

12:20

Boarding pass

Jane Doe · BA178

Seat 12A · Gate B12

PNR YZ7K3R09:10 boarding

Gate changed · BA178

B12 → C24 · Heathrow T5

Delay Relax · ready

Lounge pass available at T5

Proof

Proof, not promise.

Named customers, real outcomes — how partners run AirLegit on their inventory, and what shipped.

All case studies

When the flight doesn’t go to plan, AirLegit does.

One Unified Platform. Endless Ways to Enhance the Journey.

Alerts that catch the gate change before your traveller does.

DelayRelax that pre-empts the wait, not the trip.

A boarding pass that rewrites itself when the gate moves.

Predictions that watch weather, history, and carbon.

One itinerary, every leg booked under one PNR.

The directions panel your travellers see, on the day of the trip.

Get Directions — Departure

Turn-by-Turn Directions

Protection that begins before wheel-off.

A seat secured before the gate even opens.

Alerts your travellers see — before the gate agent does.

Cover sold inline, paid on the signal.

Comfort the moment a delay crosses two hours.

The mobile app your travellers see — and the platform you never have to ship.

Proof, not promise.

How a leading OTA closed the disruption gap

Streamlining corporate travel management on one branded app